Shipping policy

Welcome to KOTADORIYA.COM! 💐
We’re so glad you’re here. Your satisfaction is at the heart of everything we do. Below is everything you need to know about how your favorite sarees and dress materials reach your doorstep—safely and promptly.

🕒 Processing Time

Ready-to-Ship Orders: Processed within 1–2 business days (excluding weekends and public holidays).

Custom Orders / Pre-orders: Processing time will vary and will be shared at checkout or via order confirmation.

🚚 Shipping Options & Delivery

Choose the shipping method that suits your needs:

Method Delivery Time Details
Standard Shipping 5–7 business days FREE for all orders within India!
Express Shipping 2–4 business days Charges apply at checkout.
Global Shipping 🌍 7–14 business days Time varies by destination.

💸 Shipping Charges

India: Enjoy FREE standard shipping on all orders! Express shipping charges will be displayed at checkout.

International: Shipping rates depend on location and selected service. All charges will appear at checkout before payment.

📦 Tracking Your Order

Once your order is shipped, we’ll send you an email with your tracking number.
Track your parcel via our website or directly through the shipping provider’s portal.
❗ Please allow up to 24 hours for tracking to activate after dispatch.

🚫 Shipping Restrictions

We do not ship to P.O. Boxes or military APO/FPO addresses.
Deliveries to remote or inaccessible areas may take longer. We'll inform you in such cases.

🌐 International Orders

Customs & Duties: Local import duties, taxes, or customs fees (if any) are not included in your total at checkout and must be paid by the customer at the time of delivery.

Delays: International shipments may be delayed due to customs clearance. We appreciate your patience!

❤️ Lost or Damaged Packages?

Although we take utmost care in packaging, if your item is lost or damaged in transit:

  • Contact us within 48 hours of delivery at 📧 Kotadoriya.com@gmail.com

  • Share photos of the damaged parcel or tracking details (if the package is lost).

We'll investigate and offer a reshipment or refund as per our Refund Policy.

Need Help?
We’re always here for you—before, during, and after your purchase.

📧 Email: Kotadoriya.com@gmail.com
📞 Call/WhatsApp: +91 95710 74593